About us
Who Is Bromptonic?
Our Story: It all began in May 2019 with our passion for Brompton bikes. We are just a group of people from a Brussels design agency, IMAGINIF, who love to design, travel, and commute, especially on Brompton bikes.
Our Inspiration: We’re big fans of Tumi products, and that sparked an idea. How great would it be if there were accessories specifically for Brompton bikes that would allow us to attach our Tumi backpacks to our bikes? Like anyone with a passion, we were looking to enhance our Brompton riding experience. We had no idea how many of you would feel the same!
Our Growth: What began as a craving for bike accessories turned into a niche business with an ever-growing customer base. Starting with 9, we’ve expanded to over 120 popular products.
Our Products: It’s important to us that we sell merchandise we love and that you’ll love, too. That’s why we sell products that we all use, not all of them, but many. Because after all, we began as customers too.
Our Commitment to Customer Service: At Bromptonic, we prioritize your satisfaction above all else. We offer multiple channels for you to reach us, including email and WhatsApp chat, ensuring you always have a way to get in touch. Our response time is mostly instant or in a few hours. Our returns process is smooth and straightforward, designed to be hassle-free. Should any issue arise, we are committed to resolving it to your satisfaction promptly and efficiently.
Our goal is to make every interaction with us a positive experience.
Happy Brompton biking!